Shop Policies

POLICIES:

-We are not responsible for duties/fees/taxes on international orders

-Under certain circumstances in which we grant a refund, we will refund the price you paid for the item, not shipping.

-We consider office hours Monday-Friday, 8am to 5pm PST.

-We prefer emailing as main form of communication, but don't worry, we are typically quick to respond (usually within 24 hours, but typically we respond much quicker than that!)

-We are not responsible for delays with shipping carriers.

-We are not responsible for lost/damaged shipments and recommend reaching out to your post office delivery person if you notice the tracking shows delivered but can't locate the item.

-We reserve the right to set an order minimum in order to ship items free. Example: if an item is heavily discounted, you may need to meet an order minimum to receive free shipping.

-By purchasing from Lovelulubell, LLC you are agreeing to these terms.